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Autumn 2026 edition

New: troopio Cloud is built in. Your employees keep working with your computer switched off. About troopio Cloud

Industry 08 / 08 · Switzerland

A team for your restaurant or hotel

Booking requests and online reviews handled with ready replies, weekly menu and copy written, supplier invoices checked, till and Wi-Fi monitored at night. The team works during service; you stay with your guests.

  • Portrait of Sacha, troopio virtual customer service, enamel mug held in both hands
  • Portrait of Théo, troopio virtual writer, carpenter’s pencil behind his ear
  • Portrait of Rose, troopio virtual accountant, wooden stamp in hand
  • Portrait of Milo, troopio virtual IT sentinel, head torch pushed up on his forehead

The starting team

4 roles

Connected tools

5 tools
  • Email (reservations@, info@)API key
  • Booking calendarAPI key
  • Online reviewsplanned
  • BexioAPI key
  • Till systemlocal

API key: entered once in the vault, never seen by the employee. Files: your exports dropped into its inbox. Planned: native connector on the roadmap, not yet delivered. No third-party logo is loaded on this page.

What it does from the first week

3 scheduled tasks
  1. Portrait of Sacha, troopio virtual customer service, enamel mug held in both handsSacha

    every 30 minutes, from 09:00 to 22:00

    Sacha prepares replies to booking requests and incoming reviews, in the house tone, and submits them to you in one click.

  2. Portrait of Théo, troopio virtual writer, carpenter’s pencil behind his earThéo

    every Monday at 09:00

    Théo writes the week’s menu from your dishes and three short texts for your social media, in French and in German, the German to be checked.

  3. Portrait of Rose, troopio virtual accountant, wooden stamp in handRose

    every Thursday at 07:00

    Rose checks the week’s supplier invoices (duplicates, amounts, due dates) and prepares the list of payments to make: you pay.

Objections and limits, no sugar-coating

4 points
Always needs your go-aheadNo booking confirmed without you

Sacha prepares the reply; the confirmation goes out after your approval, or that of the front-of-house person you designate.

Out of scope at launchNo phone at launch

The team doesn’t answer the phone or take orders by voice. Email, form and messaging only.

Technical constraintOnline reviews: preparation, not yet publishing

With no native connector at launch, Sacha writes the reply and you paste it on the review platform.

Always needs your go-aheadNothing goes out without you

Every email, text message or document for a third party, every payment and every deletion outside the workspace comes to you first, whatever the autonomy level. The employee prepares, you approve, it executes.